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The reserved quantity of goods is not available for other orders and information about this reservation is displayed in the report Stock balance and availability.

Send confirmation to the customer by any channels: by phone, by email, by mail, via a self-service portal, through interfaces with external systems. 

How to Calculate alternative delivery date

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How to Receive response to alternative delivery date

Получить от клиента ответ, подходит ли ему альтернативная дата поставки.

Если подходит новая дата - нужно зайти в заказ и изменить дату поставки и направить еще раз подтверждение.

Если не подходит - предложить ему отгрузку несколькими партиями.

Если он принимает разделение на 2 и более поставки - отразить в заказе (разделение строк, установка разных дат).

Если опять не подходит клиенту - отмена заказа с указанием причины - "недоволен сроками поставки".

https://its.1c.ru/db/erp25doc#bookmark:wholesale:Provision

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The sales manager receives the customer response to proposals:

If a new shipment date meets the requirements of the client, go to the order, change the delivery date and send another confirmation.

If a new shipment date does not meet the requirements, offer partial shipments.

If the customer accepts the division into 2 or more deliveries - reflect it in the order.

If the customer does not accept the partial shipments, offer substitute products.

If the customer does not accept the final proposal then cancel the order and describe the reason.