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If the delivery of other orders that contain reserved goods can be postponed, see Backorder processing.

Set the order status On Approval if goods are selected and estimated delivery dates are calculated.

How to Inform customer about alternative date

The sales manager sends the customer proposals of alternate alternative dates, substitute products or partial shipments by any channels: e.g. by phone, by email, by mail, via a self-service portal.

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If the customer does not accept the final proposal then cancel the order. Correction or cancellation is done directly in the order. Cancel the product lines and describe indicate the reason for the cancellation.