Overview
After invoicing customers, it is necessary to offset the receivables against prepayments from customers. In complex cases, it is often necessary to agree the proposed offset with the customer's accountant.
At the beginning of the process, the debt records against new invoices are checked, the relevant AR/AP objects are identified.
Once the customer invoices are posted, accounts receivable are automatically offset against past prepayments from customers. Therefore, it is necessary to check these amounts first.
In addition, you can manually adjust automatic offset amounts.
Finally, receivable amounts can be manually offset against outstanding prepayment amounts related to other activities and contracts.
As a result, customer invoice amounts are offset against prepayments.
Video guide
Offset customer invoice against prepayments flowchart
Paths
| Path | Sales → Sales reports → Customer AR/AP → Customer AR/AP breakdown |
|---|---|
| In-app link EN code |
e1cib/data/Catalog.ReportsOptions?ref=978834415df939ee11edf3286dcb9251
|
| In-app link RU code |
e1cib/data/Справочник.ВариантыОтчетов?ref=8e500050568b35ac11e8e193bcb573b7
|
How to check debt amount of customer invoices
1. Go to Sales, click Sales reports, then click Customer AR/AP breakdown under Customer AR/AP.
2. In the Customer AR/AP breakdown report, specify Period of customer invoice registration dates.
3. Select Company, select Customer, and click Generate.
4. Find a Customer invoice, then check the corresponding figures in the Customer receivables column.
5. Identify the AR/AP object related to the invoice.
Paths
| Path | Sales → Sales management → Sales documents |
|---|---|
| In-app link EN code |
e1cib/app/DataProcessor.LogOfSalesDocuments
|
| In-app link RU code |
e1cib/app/Обработка.ЖурналДокументовПродажи
|
How to check automatic debt offset against prepayments
1. Open the Customer invoice, then click the Reports → Fulfillment state.
2. In the Fulfillment state report, open the Payments reconciliation table, find the Move advance payment item, and check figures in the Actual column.
Note
The system offsets accounts receivables and prepayments automatically, within a single AR/AP object using, and according to the AR/AP object settings.
Advance payments cab be recorded with reference to: Contract, Order, Outgoing payment.
How to perform manual debt offset against prepayments
1. In the Customer invoice, click the Main tab, then click Payment offset.
2. In the Offset payments for workplace, click the Open payments tab.
3. Notice automatic offset amounts in the bottom window.
4. Select an available item pending offset, then click Offset payment.
5. Check amounts of the proposed offset in the bottom window, click Offset.
How to perform debt offset with other prepayments
1. In the Offset payments for workplace, click the Other prepayments tab.
2. Enable the By all counterparty contacts view mode.
3. Select an item and click Offset/transfer advance.
4. Review the Offset section below and correct the offset amount if necessary, click Offset.