Overview
This process covers customer or subcontractor redemption of goods or raw materials held in the customer's warehouse.
The process takes place in the VMI and external subcontracting scenarios and depends on specific contract terms and conditions.
The customer notifies the company about the stock for redemption.
The company verifies the information against:
- Customer stock recorded in the system.
- Contract terms.
As a result of the process, a customer invoice for redeemed stock is issued.
Issue customer invoices for redeemed stock flowchart
How to receive and assess stock redemption notifications
1. Receive a stock redemption notification from a customer or an external subcontractor.
2. Review the items and quantity for redemption.
3. Verify the information against the system data and contract terms.
4. Initiate a dispute with the customer if data needs to be clarified.
Paths
| Path | Sales → Sales management → Sales documents (all) |
|---|---|
| In-app link EN code |
e1cib/app/DataProcessor.LogOfSalesDocuments
|
| In-app link RU code |
e1cib/app/Обработка.ЖурналДокументовПродажи
|
How to create customer invoices for redeemed stock
1. Receive VMI sales or a consumption notification document from the customer.
2. Go to Sales and then click Sales documents (all) under Sales management.
3. Click Create.
4. Select the Sales invoice — VMI stock sold document and click Create.
How to fill customer invoice header data
1. In the Sales invoice — VMI stock sold / Redemption of goods by subcontractor document, click the Main tab.
2. Select the Customer / Subcontractor, Company, Counterparty, Terms of sale, and Contract.
3. Click the More tab.
4. Select a Taxation and a Business unit.
5. Fill other required header fields.
How to fill customer invoice line item data
1. In the Sales invoice — VMI stock sold / Redemption of goods by subcontractor document, click the Goods tab.
2. Click Fill → Pick customer stock.
3. Select one or several lines, enter the quantity sold in the Selected quantity field, and Add to document.
4. Click Fill in prices → By price type.
5. Adjust prices manually in the Price column if it is required.
6. Fill the VAT amount column.
How to post customer invoices
Post the document.
How to send invoices to customers
1. Click Print and select a print form to print the document.
2. Send the document to the customer.
3. Use any communication tools: phone, email, mail, a self-service portal, interfaces with external systems.
4. Create a new Business interaction and record it.