Overview

In B2B and many other business models, companies provide or receive returnable packaging as part of the goods transportation service.

In this case, the sales and purchase orders must specify the conditions for the return of the packaging, including a return period.

The item data of such returnable packaging materials, as well as quantity, are determined in the orders.

If an advance payment is required as a deposit, the cost of packaging materials is determined additionally.

As a result of the process, packaging and return conditions are defined on orders.

Video guide

Define packaging and return conditions on orders flowchart

Define packaging and return conditions on orders

(v.0)

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Path	Sales → Sales management → Sales orders
In-app link EN code	e1cib/list/Document.SalesOrder
In-app link RU code	e1cib/list/Документ.ЗаказКлиента

Path	Purchasing → Purchasing → Purchase orders
In-app link EN code	e1cib/list/Document.PurchaseOrder
In-app link RU code	e1cib/list/Документ.ЗаказПоставщику

1. Go to Purchasing and then click Purchase orders under Purchasing.

Note

Or Go to Sales and then click Sales orders under Sales management.

2. In the order document, click the More tab.

3. Select the Return reusable packaging in check box and specify a return period.

1. In the order document, click the Goods tab, select the line with goods, and click Fill → Add packaging.

2. In the selection form, select a returnable packaging normally used for transporting goods. Click Exit.

3. In the order document, check the Items and Quantity of returnable packaging units.

1. In the order document, click the More tab.

2. Select the Packaging deposit is required check box.

3. Click the Goods tab, and specify the Price for packaging items.

4. Post and close the document.